CB4 Report: Operations Executives from 65 C-Stores on Challenges and Pivoting for the Future
NEW YORK, Dec. 6, 2018 /PRNewswire/ — New Whitepaper Explores How Operations Executives from 65 C-Stores are Dealing with Current Challenges and Innovating for the Future
Today CB4 and Convenience Store Decisions released their new whitepaper, the 2019 C-Store Operations Survey, which delivers insights from 65 c-store leaders on how they’re rising to the industry’s current challenges, thriving in an increasingly-competitive market, and staying on the cusp of cutting-edge technology for future success.
To download a complimentary copy of the whitepaper, visit CB4.com.
«The c-store space appears unscathed from the headlines warning of the ‘death of retail,'» said Matthew McAlister, Director of Marketing at CB4. «With the majority of operations teams expecting significant growth throughout 2019 and receiving higher budgets, the focus on customer experience seems to be paying off in a very big way.»
The industry is, however, battling some persistent challenges including staffing, inventory management, operational issues, and more. The newfound focus on technology, specifically machine learning and artificial intelligence (AI) tools, are proving increasingly useful in providing c-stores with solutions to chronic issues.
CB4’s patented machine-learning solution detects unmet demand opportunities in individual brick-and-mortar stores at a SKU level. These opportunities are translated into actionable recommendations and sent to the relevant store teams, along with guidance on how to capture the missed opportunity and improve customer experience. The software requires no hardware installation and most customers are up and running in a single day. CB4’s is proud to service a range of c-store clients, including Dash In, QuickChek, High’s of Baltimore, and many more. For additional information, visit www.cb4.com. Follow us on Twitter at @CB4_Analytics and connect with us on LinkedIn.
To learn more about our solution, please visit: CB4.com.
About Convenience Store Decisions
Convenience Store Decisions is a leading industry publication that helps its 40,000 readers stay in-the-know of trends, new products, and best practices in the c-store space, publishing 12 monthly issues and an annual supplement each year. CSDecisions.com is the industry’s online portal to running a successful convenience store, offering a place for retailers, suppliers, and distributors to share successes and engage with one another.
Heidi Sax, 646.776.0293
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SOURCE CB4 Analytics